S H I P P I N G   &   R E T U R N S

WE OFFER A FAST AND SECURE SHIPPING SERVICE

WITH DELIVERY WITHIN 24 TO 48 HOURS.

THE RECIPIENT RECEIVES AN MESSAGE 

NOTIFICATION INFORMING THE ESTIMATED

DELIVERY TIME AND THE CORRESPONDING PIN

CODE TO PROVIDE TO THE COURIER. AT THE TIME

OF DELIVERY, THE COURIER WILL ASK FOR THE PIN

CODE TO VALIDATE THE RECIPIENT'S LEGITIMACY :)

WE BELIEVE IN CONSCIOUS AND RESPONSIBLE

SHOPPING, WHICH IS WHY WE DO NOT ACCEPT

RETURNS—ONLY EXCHANGES FOR ANOTHER

PRODUCT OR A REFUND VIA VOUCHER

( VALID FOR 6 MONTHS ). ALL RETURNED ITEMS

MUST BE SENT WITHIN 15 DAYS OF THE PURCHASE

DATE ( UPON PRESENTATION OF INVOICE / RECEIPT

OR GIFT RECEIPT ). THEY MUST BE IN NEW, UNUSED

CONDITION, WITH ALL ORIGINAL TAGS AND LABELS

ATTACHED. EXCHANGES CAN BE MADE IN-STORE OR

ONLINE, USING THE ORIGINAL PACKAGING

AND SENDING IT TO THE FOLLOWING ADDRESS :

JOANA VICENTE - QUINZE STORE

PRAÇA DA REPÚBLICA NO. 77, 2500-798

CALDAS DA RAINHA, PORTUGAL.

THE CUSTOMER MUST SEND AN EMAIL

( QUINZE.PT@GMAIL.COM ) NOTIFYING US OF THE

EXCHANGE AND SHIPMENT AND WILL BE

RESPONSIBLE FOR THE RETURN SHIPPING COST.

WE STRONGLY RECOMMEND USING A TRACKABLE

METHOD TO SEND YOUR ORDER ( TRACKING CODE ).

OUR GOAL IS TO ENSURE A POSITIVE

AND HAPPY EXPERIENCE BY OFFERING

OPTIONS THAT MEET THE NEEDS OF

EACH CUSTOMER.

P R A Ç A   D A   R E P Ú B L I C A   N  7 7 ,  

2 5 0 0 - 7 9 8  C A L D A S    D A    R A I N H A  

S H O W R O O M    &    D E S I G N   S T U D I O

S H O W R O O M   &  D E S I G N  S T U D I O  _  P R A Ç A  D A  R E P Ú B L I C A  N  7 7  C A L D A S  D A  R A I N H A  /  P O R T U G A L